Q1: Can you add my logo on the items and packages?

A1: Yes, we can. We provide ODM/OEM service for the whole process of customization.

Q2: What's your MOQ?

A2: No MOQ for in stock items. MOQ for customized items is 500 pcs per SKU(lower in certain circumstances).


Q3: How can I get a sample?

A3: 1. Get a free sample from our stock to check quality
2. Confirm the tech pack
3. Make samples
4. Revise samples until meet your requirements


Q4: How can I get a specific quotation?

A4: Please email us with the product/picture and your purchase quantity or any requirements.


Q5: Do you charge sample fee? How long to make samples?

A5: Free stock sample in your delivery cost. For customized items, sample fee is required, please email us with specific details. The sample fee is refundable when placing formal orders. Sample time is generally within 5-10 working days.

Q6: How to design my items?

A6: We will provide templates for your design if you have designer. If not, our designer will help you if you need.

Q7. What is your OEM service procedures?

A7: 1. Confirm the tech pack (designs, Pantone color number, size)
2. Make samples and revise samples until meet your requirements
3. Confirm pre-production sample and make 30% deposit
4.Start production
5.Send shipment sample for confirmation
6.Make 70% final payment+shipping cost
7.Delivery (we'll track logistics throughout the entire process until you sign for it)